Insights on conversational agents.
Plain explanations of AI agents, conversational agents, and qualifying inbound leads, from the team building them.
What is a conversational agent?
A conversational agent is software that holds a real dialogue with a person, understanding what they mean and responding in context. What that means, how it differs from a chatbot, and where it earns its place.
How to create an AI agent
You can build an AI agent from scratch with code, or stand one up on a no-code platform in an afternoon. What an agent actually needs, and the two routes to building one.
AI agent vs chatbot: what is the difference?
The words are used interchangeably, but they describe different things. A chatbot follows a script; an AI agent understands and acts. The difference, and why it matters for what you put on your site.
What is lead qualification?
Lead qualification is deciding which inbound leads are worth your time, and scoping what they need, before you invest in them. What it means, and how teams do it by hand and automatically.